What is Westpac One digital banking?

Westpac One® is our digital banking service that lets you manage your money anytime, anywhere. You can view your accounts, pay and transfer money, manage your cards, see all your transactions in one place, and much more.

In the app:

1. The Accounts screen shows you balances, account and loan details, or your hotpoints® balance, just select the relevant item. You can also find the details of a transaction by selecting it. From this screen, you can complete tasks such as applying for loans and opening accounts. 
2. In the Pay & Transfer screen, you can move money between your accounts, pay a person or bill, set up automatic payments, and make overseas payments. Select Planned payments to manage a list of upcoming payments. Select Manage Payees to check and search your saved payees, edit the details of these payees, or add new ones. You can also make a payment to a saved payee from this screen.
3. The Timeline screen lists all your banking transactions - past, present and future - for all your accounts in one place. Easily search and filter your transactions here. 
4. From the Cards screen, you can manage how your card best works for you. Turn contactless payments or Automatic Billing Updater on or off. Block your card if it is lost, stolen or subject to fraud. Credit card holders can also choose to turn the Cash Advance feature on or off.

In online banking:

In Accounts, you can view balances, account and loan details, and your hotpoints® account. Select each item for more information.

From here, you can also transfer between accounts, pay and transfer, apply for loans and open or apply for new accounts. 

1. Pay & transfer lets you move money between your accounts, pay a person or bill, set up automatic payments and make overseas payments. Select Planned payments to check or manage upcoming payments. In Payees you can search and check your saved payees, edit their details or add new payees. You can also make a payment to a saved payee from this screen. 
2. Manage cards lets you block your card if it’s lost or stolen or you suspect fraud. You can turn contactless payments or Automatic Billing Updater on or off. Credit card holders can also choose to turn the ATM cash advance feature on or off. 
3. Products & services lets you:
   
   • open a new term deposit, everyday or savings account
   • apply for a debit, credit, EFTPOS, or travel card 
   • join the Westpac KiwiSaver Scheme 
   • apply for an overdraft, personal loan, home loan or balance transfer 
   • apply for financial assistance. 
4. Timeline lists all past, present and future banking transactions for all your accounts in one place. You can search and filter your transactions.