Call the team.

Weekdays 7am to 8pm & weekends 8am to 5pm. For faster service call from your registered mobile number or have your customer ID number on hand. From overseas +64 9 912 8000 (international toll charges apply).

Find an expert.

Other ways to get in touch.

General enquiry & feedback form

Send us a message. We aim to respond within 2 to 3 business days.

Go to the form

Find a branch or ATM

Check your local branch opening hours & contact details, or find an ATM.

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If you have an issue or concern, we'd like to know so we can fix things as soon as possible.

How to make a complaint

Write to us

Westpac New Zealand Ltd, PO Box 934 Shortland Street, Auckland 1140.

Senior person enjoying a sunny day at the beach