Homepage Ways to bank

Phone banking.

Doing your banking over a touchtone phone offers you a fast, reliable and secure way to do most of your everyday banking, whenever and wherever it suits you.

Benefits.

  • Get a balance.
  • Review recent transactions.
  • Transfer money.
  • Pay your credit card and other bills.
  • Donate to a charity.
  • Check your credit card minimum payment amount.

Register for phone banking.

You’ll need a customer ID and password to do your banking by phone, so call us to get set-up.
Call 0800 400 600

Learn more.

Find out more about phone banking in this handy PDF guide.

How to guide

Already registered?

Phone banking in NZ

Call 0800 172 172

Phone banking overseas

Call +64 4 915 6666
Two farm workers, one sitting in tractor using laptop while other stands by
Couple making payment on tablet

Things you should know.

Terms, conditions, fees and charges apply to Westpac products and services. There is no charge for phone banking calls, however any transactions or requests you make on phone banking may incur fees, which vary between accounts, and are detailed in the Transaction and Services Fees brochure.
Westpac One app terms and conditions apply to the use of Westpac One digital banking.