Help

Credit card how-to guides.

Getting started.

Apply.

Block, cancel and replace.

Change card type or limit.

Disputes and fraud.

Payments.

How to make payments to your credit card. What is the minimum monthly payment amount? How to I make a credit card payment in digital banking? Smart ways to pay. All payments how-to guides.

Rates and fees.

Security.

How can I set or change my card PIN? Where is the security code (CVC) for my Westpac Mastercard? Cardguard security. Mastercard Identity Check help. Am I protected if my digital Westpac credit or debit card is lost or stolen?

Statements and transactions.

How often do I receive a credit card statement? How do I find out more about a transaction? Digital statements with Westpac One. Understanding credit card statements. Understanding pending transactions. How to check, search or filter your transactions with Timeline in digital banking.

Travel.

How much will it cost to use my cards overseas? Which countries don't accept my card? What exchange rate is used if I use my credit card or debit card for an overseas transaction? Using ATMs overseas. Using my credit card overseas.

Withdrawing cash.

Can I get cash from an ATM with my credit card? What is a cash advance and how does it work? How does credit card interest work? How do I turn ATM cash withdrawals on or off for my credit card?

Additional cardholders.

Learn more about credit cards.

Six ways to pay off your credit card. Tips to manage your credit card. Control your cards in one place

Airpoints credit cards

Automatic Billing Updater

Balance Transfer

Financial difficulty

Mastercard Identity Check