• Free.
  • Help lower your carbon footprint.
  • More secure, reduces the risk of lost or stolen mail.
  • It’s convenient - view online statements anywhere, anytime, securely online. Plus, you can print them if necessary.

How to make the switch to online statements.

You will need to register for Online Banking to get your online statements.  Please make sure that your contact details are up-to-date online. 

Get the app.


Register for Westpac One

Call 0800 400 600 and press ‘6’ and we’ll sign you up. Overseas? Call +64 9 912 8000 (International toll charges apply).
Or visit your local branch

Check your device

Your device will need iOS 15.0 and above, or Android 7.0 and above to use the Westpac One app.
If your device is incompatible, simply use your web browser to login to Westpac One.


Download the Westpac One app at the App Store for iOS or Google Play for Android.

Next steps.

Get the Westpac One app for iPhone/iPad

Download now

Get the Westpac One app for Android

Download now

How to turn off paper statements.

  1. Login to the Westpac One® online banking app, go to ‘Profile’
  2. Select ‘Contact Preferences’
  3. Select ‘Statements’ and switch ‘All to Off’ and ‘ Confirm’.


Downloading transactions and statements online.

In Westpac One® you can download transactions or statements for your credit card, home loan, transaction or savings account. You can then print these from your device. 

  1. From the accounts screen, select the account you want to download statements for
  2. On your computer select ‘Download statements’ or in the App select the top right 3 dots, then ‘Download statements’
  3. Enter the time frame for the statement period 
  4. Click ‘View statements’ 
  5. Select the statement to view and download.


Things you should know.

Westpac One® App Terms and Conditions which incorporate Westpac’s General Terms and Conditions apply. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google Inc.

iPad, iPhone and iPod Touch are trademarks of Apple Inc. App Store is a service mark of Apple Inc. Android is a trademark of Google Inc.