How can I find out more about a suspicious transaction on my credit card?
You can find out a little more about each transaction in Westpac One® online banking. Take a look at our three step Credit Card Dispute Transaction Process here.
If you suspect the transaction could be credit card fraud, call our Card Services team on 0800 888 111, 24 hours, 7 days a week, or from overseas call +64 9 912 8000 (international toll charges apply). Please note that after 8pm on weekdays and 5pm on weekends, Card Services are only available for reduced services which include: emergency card/cash requests or card fraud transaction verification.
Conditions of Use for the applicable card apply. Rates, transaction and services fees apply.