Credit cards - FAQs.
Airpoints credit cards
Automatic Billing Updater
Mastercard Identity Check
Where can I find out about Westpac credit cards?
I've been waiting for my card and it hasn't arrived - what should I do?
I’ve started my application, but I need to go and do something. Will my application be saved?
My card has been sent to the wrong address - what should I do?
When can I start using my card?
How do I transfer my credit card from my current provider to Westpac?
Can I apply for a Westpac credit card without having a Westpac bank account?
I don't receive paper statements, where do I find my statement?
How often would I receive a credit card statement?
How do I get a higher limit on my credit card?
What do I need to do now that I've received my Westpac credit card?
My credit card expires this month - how do I get a replacement?
How do I cancel my Westpac credit card?
How can I change the limit on my credit card?
What do I do if there are transactions on my statement I haven't made using my credit card?
Lost/stolen/damaged credit card - how do I get a replacement?
How can I find out more about a suspicious transaction on my credit card?
What if someone says they're from Westpac & asks for my PIN or bank account details?
What if I've forgotten my PIN?
Where is the security code/CVC on my Westpac Mastercard?
I selected the wrong PIN/I want to change my PIN.
Rates and fees.
How does the interest free period work for Westpac credit card purchases?
When is interest charged on my credit card?
What is the annual account fee on my credit card?
What is a late payment fee on my credit card?
What exchange rate is used if I use my credit card or debit card for an overseas transaction?
What is a Line of Credit fee?