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Help Credit card how-to guides.

Koru credit and debit Mastercard how-to guides.

Koru.

  • Why doesn’t my statement show me the number of Airpoints™ I earned at each tier?
  • What's the difference between hotpoints® and Airpoints™?
  • When do my Airpoints™ expire?
  • How can I set or change my card PIN?
  • How do I earn Airpoints™ and Status Points and where do I check my balance?
  • How do I get a Koru debit or credit Mastercard®?
  • What if I want both a Koru Debit Mastercard and a Koru credit card?

Learn More.

  • More on Air New Zealand's Koru Loyalty Programme 

  • Cards how-to guides 

  • More about balance transfer 

  • More about different types of credit cards 

  • Mastercard Automatic Billing Updater FAQs 

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