Help Ways to bank FAQs.

Westpac One app how-to guides.

Step-by-step guides for getting the most out of your Westpac One® app.

Getting started.

How to get started video.

Cards.

Insurance.

How do I get a quote for insurance? How do I find my insurance policy?

My profile.

Payments.

All payments how-to guides

How do I add or edit a payee? What are the cut-off times for online transactions? How do I make a payment in Westpac One?

All payments how-to guides

Personalisation.

KiwiSaver.

Loans.

Statements.

Transactions.

Travel.

App updates.

Phone & tablet updates.

Security.

Notifications.

Third party access.

Learn more about digital banking.

Westpac One online banking how-to guides Cards how-to guides Digital payments how-to guides Fraud and scams how-to guides Home and personal loans how-to guides My profile how-to guides