Help

Westpac One online banking how-to guides.

Step-by-step guides for using Westpac One online banking.

For help with your app go to Westpac One app how-to guides.

Getting started.

How to get started video.

Cards.

Payments.

All payments how-to guides

How do I add, edit or delete a payee? How do I make a payment in Westpac One? What are the cut-off times for online transactions?

All payments how-to guides

Profile & personalisation.

Reset your password video.

Security.

Statements.

Check transactions or get statements video.

Transactions.

Kiwisaver

Loans.

Notifications.

Tax.

Third-party access.

Learn more about digital banking.

Learn more about payments Westpac One app how-to guides Smart ways to pay A safer way to pay with your digital card Fraud & scams how-to guides.