Register for Westpac One® Online Banking

To start using Westpac One, you will first need to register to receive an online banking Customer ID, then you will be ready to log in and start banking on the go.

Step 1 – Choose how you would like to register

  • Call us on 0800 400 600 and press ‘7’ to be transferred to one of our dedicated team members. We’ll get you sorted over the phone
  • Call +64 9 912 8000 if you’re overseas (international toll charges apply)
  • Visit your local branch

Step 2 – Login

As soon as you’re registered you can start using Westpac One online banking.

  • If you’re on a computer, you can log in here or,
  • If you’re on a smartphone or tablet, download the Westpac One online banking app for free

Step 3 – Learn how to use

We’ve created a suite of online banking guides and tools to help you make the most of Westpac One. Take a look.

Our ‘how-to’ videos guide you through some of the most common everyday banking tasks on Westpac One. The step-by-step guides will help you become familiar and more confident when using Westpac One. Check them out below. 


How to sign up

How to make a payment

Reset your password

How to download transactions and statements