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How can I show proof I’ve made a payment in digital banking?

To show you’ve made a payment in Westpac One® digital banking:

In the app.

  1. For automatic, multiple or recurring payments and for past payments, go to Timeline from the bottom menu, select the transaction, then take a screenshot from your phone to share

  2. For a one-off payment, like a TradeMe purchase, select the Share symbol from the top right of the Payment confirmed screen
  3. Then choose Share to copy the payment receipt from the Preview screen

  4. Choose how you’d like to share it.

In online banking.

  1. If you’re on a computer, go to Timeline from the side menu (the bottom menu on a phone).
  2. Select the transaction
  3. Take a screenshot of the page using your phone or computer, then share that image. Transactions in Timeline don’t show your account balance.

Things you should know.

If you’re being paid, always check the money is in your account as scammers can create fake receipts. Check our tips to spot buying, selling and other scams.