Help and support
We want to help get you get the most out of your online banking experience. Here you'll find more information guides, videos and tools to help you feel more confident using Westpac One.
We’re here to help. Our team are on hand to help you with any online banking queries. If you’d like to talk to one of the team:
Help with your internet browser settings
We’ve designed Westpac One® to work on most modem internet browsers. If yours isn’t working as it should, find out if your internet browser or its settings need to be updated.
Frequently asked questions.
We’ve had a go at answering some of the common questions you might have about Westpac One®, our new online banking experience.