Here to help.

As you move toward independence, your privacy may need more protection. We're here to assist you in establishing and maintaining privacy when it comes to all your personal information and finances.

Protecting your privacy

Talk to us as soon as possible if you and your partner are separating so we can help you re-organise your accounts to protect your privacy. We can also update your details if you have moved or changed your phone number, so private information is always being directed correctly.

Help with your home loan and other debt repayments

If paying your home loan is proving stressful after your separation, we may be able to help you. Repayment holiday, a period of interest-only payments or a loan restructure, could be options if you meet the criteria.

We also may be able to help if you’re having difficulty repaying other debt such as personal loans, credit card debt or store card debt. Your options might include being able to consolidate your loans, restructure them, or you may be able to have your loan repayments reduced or paused.

Talk to our specialist team about Financial Hardship service by calling 0800 772 771 or going into your nearest branch.

Can you use your KiwiSaver savings in tough times?

Kiwisaver is designed as a retirement savings account, or to accumulate a first-home deposit. However, it may be possible to access your KiwiSaver savings early if you have essential expenses to pay and no other way to meet them. If you're a Westpac KiwiSaver Scheme member, call 0508 972 254 to find out if you can use your KiwiSaver savings.

We can help.

Time for a new account?

When you’re splitting finances, it might be the right time to open a savings or transactional account that only has your name on it.

Account options

Financial statements

During a separation, you may need to establish your exact financial position at the time of the split. Download your statements on all your accounts, including KiwiSaver, as far back as possible.

Work out a budget

How much will you need to contribute each payday to cover the regular household expenses? You could start with our budgeting calculator.

Budget calculator

Managing Your Money classes

Our free online classes cover a range of topics and allow you to learn about finances from home.

Managing Your Money online classes

Things you should know.

The information above is subject to changes to government policy and law, and changes to the Westpac KiwiSaver Scheme from time to time.

BT Funds Management (NZ) Limited is the scheme provider and Westpac New Zealand Limited is the distributor, of the Westpac KiwiSaver Scheme.

Terms, conditions, fees and charges apply to Westpac products and services.

Investments made in the Westpac KiwiSaver Scheme (Scheme) do not represent bank deposits or other liabilities of Westpac Banking Corporation ABN 33 007 457 141, Westpac New Zealand Limited or other members of the Westpac group of companies. They are subject to investment and other risks, including possible delays in payment of withdrawal amounts in some circumstances, and loss of investment value, including principal invested. None of BT Funds Management (NZ) Limited (as manager), any member of the Westpac group of companies, The New Zealand Guardian Trust Company Limited (as supervisor), or any director or nominee of any of those entities, or any other person guarantees the Scheme’s performance, returns or repayment of capital.

For a copy of the Product Disclosure Statement or more information about the Scheme, contact any Westpac branch or call 0508 972 254 or from overseas +64 9 375 9978 (international toll charges apply). You can also download the Product Disclosure Statement.