Bank fees. Good news.
Yes, you're reading that right.
By streamlining and updating some of our systems and processes, in February 2017 we reduced or removed a range of our fees.
While undertaking our fee review, there have been some instances where we've had to realign or increase a fee. This is due to the underlying costs of the services provided, however, we've still made sure that these fees remain competitive.
|AP payment fail fee, direct debit dishonour fee and cheque dishonour fee||$19||$0|
|Credit card, debit or Prepaid card cash withdrawals overseas (Branch or ATM) other than Global Alliance||$8||$3|
|Set up and amendment of Salary Splitter and Sweepover||$5||$0|
|Sweepover – cost per transfer of funds||$0.40||$0|
|Express Pre-paid card purchase cost||$20||$8|
|Express Pre-paid card Phone Banking, Bill Payments and Online Banking load fees||$1||$0|
|Search for information (eg for privacy information)||$80 per hour||$60 per hour|
|Phone banking||First 5 calls free per month, thereafter 50 cents per call||First 10 calls free per month, thereafter 50 cents per call|
|Unarranged overdraft fee||$15||$9|
|Credit card over the limit fee||$15||$1|
|Credit card late payment fee||$15||$8|
|NZ Credit Card cash advances||$2 via ATM, in-branch or phone through our contact centres||$2 - via ATM
$3 – via in-branch or phone through our contact centres
|Airpoints™ Platinum, hotpoints® Platinum, Business Airpoints and BusinessPLUS credit cards joint or additional annual card fee1||$15||$25|
|Search fee for a copy of manual transaction voucher or credit/debit card sales voucher||$15 per search||$60 per hour (minimum $20)|
|Copy of statement||$0 via email,
$10 via fax or post
|$5 via fax, post or email|
|Sell foreign cash||1% of value (minimum $6)||1% of value (minimum $10)|