How can I stop my paper statements?
You can change whether you receive paper statements or not in Westpac One®. By turning paper statements off you'll no longer receive statements for your everyday and savings accounts. These documents will still be available online - find out how to view them here.
How to turn off paper statements:
- Once logged in to Westpac One, select 'Profile' (top right on a computer and on the App under the top left menu)
- Click 'Contact Preferences'
- To turn off statements for all your accounts, select the switch at the top of the list
- To turn off statements for just some of your accounts, select the switch next to the appropriate account
- Click 'Confirm'