Moving to Westpac Everyday

To make things easy, we’ve answered some common questions you might have about moving to the Westpac Everyday account.

If you don’t find the answer you’re looking for here, call us on 0800 400 600.

FAQs

There will be no change to your account number. All debit and EFTPOS cards along with direct debits, automatic payments and any overdraft agreement linked to your account, will remain the same and you won’t need to update them. Westpac One online banking access, including ‘nicknamed’ accounts will also remain the same.

The only differences you will see are the new product name on your statement and a change in fees. To find out more visit Westpac Everyday account or view the Transaction and Service Fees brochure.

Between 14 November 2018 and 13 December 2018 your Access account will become a Westpac Everyday account. The move will occur on your monthly charge cycle date, which is the date your monthly account statement is produced. There is detailed information coming your way to let you know the features of the Westpac Everyday account and the move date. You will also be able to talk about the move to Westpac Everyday or other options available to you when you pop in branch or call us on 0800 400 600.

You will still be able to write and deposit cheques. However with the Westpac Everyday account the cheque withdrawal and branch staff withdrawal fees are $2.50 each and capped at $5 per monthly charge cycle. These will be charged on the same day each month (or the business day prior if your monthly charge cycle falls on the weekend), which is usually the same day as your statement is issued.  There are no fees for deposits (including clearance fees and depositing cheques).

With Westpac One online banking, you will automatically receive electronic statements rather than paper statements by post. Your statements will be securely saved in Westpac One online banking, where you can download them and print your account history. If you’d like to receive paper statements there will be a charge of $1.50 per paper statement. You can turn paper statements on and off at any time in Westpac One. More at westpac.co.nz/paperless.

If you are not yet registered for Westpac One online banking, give us a call on 0800 400 600 and we’ll help you get set up. If you are under 19 years old and over 65 years old you will receive a fee waiver on paper statements.

Relationship Rewarding will no longer be applicable because it was a pricing feature specific to Monthly Fee Charging on the Westpac Access account. Most of the same benefits (unlimited free electronic transactions, no monthly account fee and no fees for depositing) will apply automatically on the Westpac Everyday account. 

All debit and EFTPOS cards will work in the same way on the new Westpac Everyday account.

If you are 65 or over, you’ll continue to receive a fee waiver on paper statement, cheque withdrawal and branch staff assisted withdrawal fees.

Until you turn 19, you’ll continue to receive a fee waiver on paper statement, cheque withdrawal and branch staff assisted withdrawal fees.

 If you would like to talk about the transfer, including discussing the other options available to you, come in to a branch or call us on 0800 400 600.