Westpac EasyID

Joining Westpac has never been easier, you can now open an account online without having to visit a branch^. Our new digital on-boarding tool uses biometric facial recognition technology to safely and securely prove that you are you.

Open either a Westpac Everyday account with a debit card or a Simple Saver account online in minutes.

What is Westpac EasyID?

  • Easy to join online

    Easy to join online in minutes from anywhere, anytime!

  • safe and secure

    It's safe and secure

  • bank on your mobile

    No need to go into a branch, we'll set up your online banking and PIN your card online

Who can use it?

^To use Westpac EasyID, you must:

  • be 18 years or older
  • be a new Westpac customer
  • have a NZ driver licence or NZ passport
  • be a NZ citizen or resident
  • be living in New Zealand
  • have access to a mobile device with a camera and one of the following:
    • iPhone iOS 10 (Safari) or
    • Android version 4.4 (Chrome)

How do I open an account using Westpac EasyID?

If you’re eligible and want to open an account online, you can open either a Westpac Everyday account with a debit card or a Simple Saver account online in minutes.

It's easy to apply, you'll be prompted to take these 3 easy steps:

  1. Take a photo of the identification page of your NZ passport or your NZ driver licence.
  2. You’ll then be asked to take a short video selfie of yourself so we can authenticate it against your ID.
  3. Once we've approved your account, we'll send you an email with your Customer ID and a text with your temporary password (valid for seven days) so you can log into Westpac One online banking. Once you're logged in you can start transacting immediately and PIN your card online so it's all ready to use when it arrives in the mail. Too easy!

Note: If you don't receive this password or don't remember to use it within the seven days, you'll need to visit a branch so they can reset your password. Read our FAQs below for more details.

Apply online now

FAQs

Westpac EasyID is a digital tool that uses biometric facial recognition to identify and confirm that you are you. This means you could open either a Westpac Everyday account with a debit card or a Simple Saver account online quickly, simply and securely from wherever you are, without the need to visit a branch.

The security of your data is of the utmost importance to us. The tool prompts you to take a quick video selfie, and then uses biometric facial recognition technology to scan your face comparing the footage you’ve taken with your photo ID (NZ driver licence or NZ passport). We have partnered with trusted external providers to authenticate your photo ID.

We want to give you choice, and make life easier for you. If you want to open an account with us (Westpac Everyday account with a debit card or a Simple Saver account), you can do this securely and quickly online, using Westpac EasyID. Of course, if you’d prefer to open your account in a branch, you can still do that. 

We understand that your biometric data is highly sensitive personal identifiable information. As part of this process, we don't keep a copy of the video or any biometric data generated from it once the match has taken place.