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Help Ways to bank - FAQs

Ways to bank - Apple Pay FAQs.

General.

  • Why does the purchase location show against my transaction in my wallet?
  • Can I earn rewards when using Apple Pay?
  • Will Apple Pay work for my EFTPOS card?
  • Does it cost anything to set up or use Apple Pay?
  • What is Apple Pay?

Setup.

  • How do I set my Westpac card to be my default card in Apple Pay?
  • How do I set up Apple Pay on Mac?
  • How do I set up Apple Pay on iPad?
  • How do I set up Apple Pay on Apple Watch?
  • How do I set up Apple Pay on iPhone?
  • Can I load the same card onto multiple devices?
  • Can I load multiple cards onto Apple Pay?
  • Does my registered phone number need to be an Apple iPhone?
  • What are compatible Apple devices?
  • How do I know if I have the right version of iOS?

Use.

  • Can I use Apple Pay to withdraw cash at retailers?
  • Can I use Apple Pay over the counter at bank branches?
  • Can I use Apple Pay at contactless enabled ATMs?
  • Do I need an internet connection to use Apple Pay to make purchases in stores?
  • How do I pay with Apple Pay online?
  • How do I pay with Apple Pay within apps?
  • How do I pay in stores with Apple Pay?
  • Will Apple Pay work overseas?
  • Where can I use Apple Pay?

Manage.

  • How do I stop recurring transactions that I have paid for with Apple Pay?
  • If I remove a card from Wallet does that stop any transactions on the card?
  • How do I remove a card from Apple Pay on my Apple watch?
  • How do I remove a card from Apple Pay on my Mac (with Touch ID)?
  • How do I remove a card from Apple Pay on my iPhone or iPad?
  • How do I update my mobile phone number?

Security.

  • Is Apple Pay safe and secure to use?
  • I have blocked my physical Mastercard® (because it was lost/stolen) can I still use Apple Pay?
  • I have lost my physical Mastercard® but still have my device - can I still use Apple Pay?
  • What should I do if my Apple Device with Apple Pay on it is stolen?
  • What do I do if I have lost my device (iPhone/iPad/Apple Watch)?
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