Help

How do I set up Google Pay on an Android phone or tablet?

Its free to set up Google Pay on your Android phone or tablet with an eligible Westpac Mastercard®. You can set it up in two ways.

Use the Westpac One® app.

  1. Go to Cards from the bottom menu and select the card you'd like to add
  2. Select Add to Google Pay under the card:
    • If a card isn’t eligible for Google Pay, the button won't be under the card
    • If a card has already been added, Added to Google Pay will appear under the card
  3. Follow the steps to read, and if you agree, agree to the terms and conditions
  4. For security reasons, we may send a code to the mobile phone you registered with us, or ask you to call +64 9 914 8026 to complete your identity verification
  5. Once your card has been successfully added and activated:
    • You'll receive a confirmation on screen
    • You'll also receive a text to the mobile phone you registered with us to confirm your card is activated
    • When you go back to Cards in the Westpac One app, Added to Google Pay will appear under the card.

Video - set up Google Pay™ in the app.

Use the Google Wallet™ app.

  1. Open the Google Wallet app on your Android phone or tablet
  2. Select the + Add to Wallet button
  3. Follow the steps to add your card details, then read and agree to the terms and conditions
  4. For security reasons, we may send a code to the mobile phone you registered with us, or ask you to call +64 9 914 8026 to complete your identity verification
  5. Once your card has been successfully added and activated:
    • You'll receive a confirmation on screen
    • You'll also receive a text to the mobile phone you registered with us to confirm your card is activated
    • When you go back to Cards in the Westpac One app, Added to Google Pay will appear under the card.

Phones and tablets you can use.

You can use Google Pay with any phones or tablets running Android Lollipop (5.0) or higher.  For contactless in-store payments, the Android device must:

  • support near-field communication (NFC)
  • support host card emulation (HCE).

Android tablets and any Android phones that don’t support NFC can only be used for payments in apps or on websites.

Check the version of Android your phone or tablet uses:
  • Go to Settings > About Phone > Software information > Android version to check the operating system your phone or tablet is using
Check NFC:
  1. Open Settings
  2. In the Search settings bar, type NFC
  3. Choose and turn on NFC.

If you can’t find NFC, your Android phone can’t make contactless in-store payments - however, you will still be able to use your phone to make payments on websites and in apps.

To learn more go to Fix problems with tap-to-pay transactions - Google Wallet Help. 

Additional cardholders.

If you’re an additional cardholder, you can add your eligible Westpac Mastercard® to Google Pay™ directly through the Google Wallet™ app.

Things you should know.

You can’t use Google Pay with EFTPOS cards.

You can get your verification text on any registered phone – it doesn’t need to be an Android. You’ll need to manually enter the code in the Google Wallet™ app.

You’ll get a text on the phone you registered with us once your card has been added to Google Pay™.

Google Pay is available to all eligible Westpac debit and credit Mastercard® customers wherever Google Pay or contactless payments are accepted.

Customers also need a compatible Android device. 

For a list of compatible Google Pay devices, check Google Wallet Help. Terms and conditions apply to Google Pay, check Westpac Google Pay Terms and Conditions for more information.

Mastercard® is a registered trademark and the circles design is a trademark of Mastercard International Incorporated.

Google Pay and Google Wallet are trademarks of Google LLC.

Conditions of Use for the applicable card apply. Rates transaction and services fees apply.

If you only make the minimum repayment each month, you will pay more interest and it will take you longer to pay off the unpaid balance.