To start using the Westpac One® online banking app, you will first need to register to receive an online banking Customer ID, then you will be ready to log in and start banking on the go. 

 Step 1 - Choose how you would like to register 

  • Call us on 0800 400 600 (weekdays 7am - 8pm & weekends 8am - 5pm) and press '7' to be transferred to one of our dedicated team members. We'll get you sorted over the phone 
  • Call +64 9 912 8000 if you're overseas (international toll charges apply) 
  • Visit your local branch.

 Step 2 - Login 

  • As soon as you're registered you can start using the Westpac One app 
  • First, download the Westpac One online banking app for free: 
    • From an iPhone or iPad, visit the App Store  
    • From an Android phone or tablet, visit Google Play 
  • Search for 'Westpac One' and download the App
  • Once downloaded, simply enter your Customer ID number and password and follow the prompts to set up your Westpac One profile.