Westpac One NZ Mobile Banking
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3.6star
6.36K reviews
1M+
Downloads
Everyone
info
About this app
Westpac One is online banking that’s easier, faster and smarter than ever before.
With this app you can do so much more of your banking, no matter where you are. Do the usual stuff like transfer money and pay people, but also do the fancy stuff like:
- apply for loans and credit cards
- block your credit or debit card if you lose it
- pay someone in Australia
- open an account
- open and view term deposits
- and much more.
There’s also a smart Timeline feature – where you can view, search and filter all your transactions from all your accounts in the one place.
Plus get loads of other cool features as well, like:
- log in with a PIN for faster access to Westpac One
- check the balance of selected accounts and transfer between those accounts without having to log in
- monitor your monthly spending patterns with our Spending Meter.
All backed up by Westpac’s world-class online security, Online Guardian.
Get started now
If you’re already a Westpac One online banking customer, simply download the app and start banking straight away.
If you are a Westpac customer, but not registered for online banking, call us on 0800 400 600 (Weekdays 7 am – 8 pm and Saturday & Sunday 8 am – 5 pm) or visit your local branch to register.
The legalese
By downloading and completing the set-up of the Westpac One smartphone app you agree to the Westpac One Online Banking Apps Terms and Conditions, which incorporate Westpac’s General Terms and Conditions including the Westpac Electronic Banking Services Terms and Conditions (located at: http://www.westpac.co.nz/who-we-are/about-westpac-new-zealand/westpac-legal-information/#tab3), and the Westpac Website Terms of Use (located at: http://www.westpac.co.nz/who-we-are/about-westpac-new-zealand/westpac-legal-information/#tab2)
Other things you should know
- This app is only available to Westpac New Zealand Limited (“Westpac”) customers who are registered users of the Westpac One online banking service and who have downloaded this app.
- We recommend you always adhere to manufacturer's software and support requirements to ensure your devices are covered by the latest software and security updates. If you're connecting via a wifi network,, you must always use a trusted network.
- You must set up a PIN or password to lock your smartphone and always have them activated when the device is left idle or unattended.
- If you lose your device or it is stolen, please contact Westpac immediately on 0800 400 600.
- There are no charges for downloading the Westpac One smartphone app but internet data charges may be incurred through your mobile service provider.
- All information submitted by you during the set-up and use of the Westpac One smartphone app will be retained by Westpac and used in accordance with the privacy provisions in Westpac New Zealand's General Terms and Conditions.
- We reserve the right to modify, suspend or withdraw the operation of the Westpac One online banking platform and/or this app at any time. Access is subject to availability and maintenance.
- The information on this page is presented subject to the Westpac One Online Banking Apps Terms and Conditions, which incorporate Westpac’s General Terms and Conditions (including the Westpac Electronic Banking Service Terms and Conditions) and the Westpac Website Terms of Use, any other terms and conditions Westpac New Zealand may impose and is subject to change without notification.
© 2015 Westpac New Zealand Limited
With this app you can do so much more of your banking, no matter where you are. Do the usual stuff like transfer money and pay people, but also do the fancy stuff like:
- apply for loans and credit cards
- block your credit or debit card if you lose it
- pay someone in Australia
- open an account
- open and view term deposits
- and much more.
There’s also a smart Timeline feature – where you can view, search and filter all your transactions from all your accounts in the one place.
Plus get loads of other cool features as well, like:
- log in with a PIN for faster access to Westpac One
- check the balance of selected accounts and transfer between those accounts without having to log in
- monitor your monthly spending patterns with our Spending Meter.
All backed up by Westpac’s world-class online security, Online Guardian.
Get started now
If you’re already a Westpac One online banking customer, simply download the app and start banking straight away.
If you are a Westpac customer, but not registered for online banking, call us on 0800 400 600 (Weekdays 7 am – 8 pm and Saturday & Sunday 8 am – 5 pm) or visit your local branch to register.
The legalese
By downloading and completing the set-up of the Westpac One smartphone app you agree to the Westpac One Online Banking Apps Terms and Conditions, which incorporate Westpac’s General Terms and Conditions including the Westpac Electronic Banking Services Terms and Conditions (located at: http://www.westpac.co.nz/who-we-are/about-westpac-new-zealand/westpac-legal-information/#tab3), and the Westpac Website Terms of Use (located at: http://www.westpac.co.nz/who-we-are/about-westpac-new-zealand/westpac-legal-information/#tab2)
Other things you should know
- This app is only available to Westpac New Zealand Limited (“Westpac”) customers who are registered users of the Westpac One online banking service and who have downloaded this app.
- We recommend you always adhere to manufacturer's software and support requirements to ensure your devices are covered by the latest software and security updates. If you're connecting via a wifi network,, you must always use a trusted network.
- You must set up a PIN or password to lock your smartphone and always have them activated when the device is left idle or unattended.
- If you lose your device or it is stolen, please contact Westpac immediately on 0800 400 600.
- There are no charges for downloading the Westpac One smartphone app but internet data charges may be incurred through your mobile service provider.
- All information submitted by you during the set-up and use of the Westpac One smartphone app will be retained by Westpac and used in accordance with the privacy provisions in Westpac New Zealand's General Terms and Conditions.
- We reserve the right to modify, suspend or withdraw the operation of the Westpac One online banking platform and/or this app at any time. Access is subject to availability and maintenance.
- The information on this page is presented subject to the Westpac One Online Banking Apps Terms and Conditions, which incorporate Westpac’s General Terms and Conditions (including the Westpac Electronic Banking Service Terms and Conditions) and the Westpac Website Terms of Use, any other terms and conditions Westpac New Zealand may impose and is subject to change without notification.
© 2015 Westpac New Zealand Limited
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
3.5
6.04K reviews
Ashleigh Robertson
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April 16, 2024
I spend more time trying to just log into this app. It gets stuck on the 'fetching data' or 'authenticating' screen, and it actually drives me insane. Having to close down the app and try again over and over, for it to just time out, is terrible. None of my other banks apps do this. For the amount of profit westpac discloses each year, I would think they could fix this critical issue, as I can't even access my accounts. My friend also has this issue. Really frustrated guys.
3 people found this review helpful
Westpac New Zealand Limited
April 19, 2024
Hi Ashleigh, could you please email us on customer_support@westpac.co.nz so we can look into this for you ^BJ
A Google user
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March 4, 2024
I'd give a higher rating but the app sometimes won't proceed into challenge questions or sending code to my mobile to authorise a payment. I can cancel but theres no reaction to touching continue. I'm going to have to physically get cash from an ATM and hand it over in person to make a payment. Not the first time this has happened, too significant a fault to rate higher.
1 person found this review helpful
Westpac New Zealand Limited
March 4, 2024
We're really sorry to hear this and sincerely apologise for the troubles you've had with the app. We'd be happy to take a look into this for you, can you please send us a message to customer_support@westpac.co.nz? Thanks! ^LT
Lachlan “Lockie” Jarrett
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March 5, 2024
Terrible app. It seems like not much thought has gone into this app in general. The gui looks crusty and is very plain. It looks like a 100 level programing assignment. If I had to choose the worst part about the app is its lack of notifications. Bnzs app can send you a notification if any money is deposited or withdrawn. Westpac can only manage to send you a text 4 hours after your account has gone over a certain amount.
1 person found this review helpful
Westpac New Zealand Limited
March 4, 2024
Thanks for taking the time out to rate the app Lachlan. If there is anything specific you feel we need to add or work on, please feel free to send us a message to customer_support@westpac.co.nz ^LT
What's new
We have made behind the scenes changes to improve your experience and included a communication on how we use your data to help better protect you from fraud and scams.