How do I reset my Westpac One password?

Reduced service due to scheduled maintenance:

We’ll be undertaking system maintenance in the early hours of Sunday morning. There will be some brief rolling outages to internet and mobile banking, ATMs, phone banking, and a reduced service for card transactions. If you are planning to be out and about at this time, it may be a good idea to withdraw some cash ahead of time. We apologise in advance for any inconvenience.

You can reset your Westpac One® password in the app or on the browser. Follow these simple steps:

At the login page, click on the 'Forgot your password' link.
Enter your customer ID or username and your registered mobile number.
Your temporary password will be sent to your registered mobile number.
Enter your temporary password that was sent to your registered mobile number.
Choose a new password.
Follow the onscreen prompts.

Download the guide: How do I reset my Westpac One password?