Help for personal customers

Supporting you when you need it most. We’re here to help if you have been affected financially by COVID-19.

  • Support for home owners

    Explore your options and find out more about the different financial assistance we have available, and how it will change your loan.

    Find out more
  • Personal loan support

    Explore your options and find out more about the different financial assistance we have available, and how it will change your loan.

    Find out more
  • KiwiSaver, insurance & other support

    Find out more about how COVID-19 could impact your Westpac KiwiSaver Scheme, as well as any insurance cover you may have in place and more.

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  • End of assistance & cancellations

    Find out about the end of your COVID-19 assistance. See how to end it early and what to do if you need to apply for additional assistance.

    Find out more