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Reduced service due to scheduled maintenance:

We’ll be undertaking system maintenance in the early hours of Sunday morning. There will be some brief rolling outages to internet and mobile banking, ATMs, phone banking, and a reduced service for card transactions. If you are planning to be out and about at this time, it may be a good idea to withdraw some cash ahead of time. We apologise in advance for any inconvenience.

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Deceased estates - FAQs.

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Payments
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General.

  • Where can I find more information?
  • What if there is no will?
  • Will I need to be identified by Westpac?
  • Where do I get a Death Certificate?
  • When will I need Probate or Letters of Administration?
  • What if the deceased has debt?
  • What do I do if Westpac is sending mail to the deceased?
  • My loved one has recently passed away. What do I do now?
  • How long will it take to release the Westpac funds?
  • How do I uplift the deceased's Safe Custody?
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