COVID-19 Update

All of our branches in Auckland are closed this weekend. Normal hours will resume on Monday 8th March with Level 2 social distancing measures in place in Auckland. Thanks to everyone for their patience and understanding during the past week.

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Deceased estates - FAQs.

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  • Where can I find more information?
  • What if there is no Will?
  • Will I need to be identified by Westpac?
  • Where do I get a Death Certificate?
  • When will I need Probate or Letters of Administration?
  • What if the deceased has debt?
  • What do I do if Westpac is sending mail to the deceased?
  • My loved one has recently passed away. What do I do now?
  • How long will it take to release the Westpac funds?
  • How do I uplift the deceased's Safe Custody?
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