Managing your credit card

Thanks for choosing a Westpac credit card. Here’s all you need to know about using it, keeping it safe and updating your details.

  1. Tips for managing your credit card

    Here's a few tips to help you transfer a balance from another credit or store card to your card, manage payments, earn rewards faster and more.

  2. Lost/stolen credit & Debit MasterCards

    What to do if your Westpac credit card is lost or stolen. How to get emergency assistance if you are overseas.

  3. Updating your credit card details

    Updating your credit card details and changing your credit card type.

  4. Credit card payment options

    Credit card payment information, including automatic credit card payments, online banking and direct debit credit card payments.

  5. Card security tips

    Credit card security tips, how to keep your PIN safe and advice about online shopping.

  6. Chip & PIN credit cards

    All new Westpac credit cards (including reissued and replacement cards) come with an embedded microchip, for your added security.

  7. Using your credit card overseas

    When traveling internationally, your Westpac credit card is a convenient and widely accepted payment tool.

  8. Contactless - A faster way to pay

    From July 2012, Westpac is rolling out contactless payment technology to many of our creditcards.

  9. Credit card insurance cover

    Westpac's Gold, Platinum and Ultimate credit card Overseas Travel, Purchase Protection and Extended Warranty Insurance is underwritten by AIG Insurance New Zealand Limited. For further information or to check your eligibility, click here.