How to redeem your hotpoints®

You can start using hotpoints Pay® with as little as 667 hotpoints which equals $3*.

First, check your hotpoints balance

Simply log in to Westpac One, and go to the hotpoints section available from the accounts page. Here you’ll be able to see your available hotpoints balance and any points due to expire in the next 3 months.   

Learn more about hotpoints® Rewards

Time to redeem your points

To log into the hotpoints website via Westpac One, go to the hotpoints section, under the list of your accounts on the Westpac One home page,   and just click on the “Redeem your hotpoints now” link. This will take you through to the hotpoints website, where you can enable hotpoints Pay or choose your reward, and redeem your points.

Once you have logged in to the hotpoints website, you can use hotpoints Pay. Simply visit the hotpoints Pay page to enable hotpoints Pay for your next purchase. If you have enough hotpoints, you can also select from a list of eligible purchases* you’ve made with your hotpoints credit card in the last 90 days.

Here you can also  redeem your hotpoints for merchandise, Gift Card and eCard rewards online at any time. Your rewards will be delivered to your door, or can be picked up at your closest Noel Leeming store (Click & Collect available on selected items only).

Alternatively, call the hotpoints team on 0800 861 862 to redeem your points, Monday to Friday, from 8am - 6pm.

Points + Pay

Got your eye on a reward but don’t have enough hotpoints®? With our online Points + Pay service, you can cover the amount you’re short with your Westpac hotpoints credit card. When you’re ready to redeem for a merchandise reward online, just choose the amount of hotpoints you want to use, (starting from 5 points) and Points + Pay will automatically work out what dollar value you need to top up with to get your reward.