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Making changes to Business Online.
It's easy to manage your needs and make changes to accounts.
Business Online is closing.
Please note that Business Online is closing on 21 September 2026 and will be replaced by our new digital banking service, Westpac One Business®.
We’ll be in touch with all Business Online users before the end of July to guide them through the move to Westpac One Business.
Changes for Administrators.
Administrators have full access to the functions and accounts within Business Online, and can make many changes including:
- Issue/reset other users' passwords
- Assign access rights and transaction limits
- Create and authorise transactions for processing.
If you choose the dual administration rule when you register, you will need two Administrators to authorise these changes.
Need help? Talk to us.
Call the Business Online Helpdesk, weekdays 8:30am to 5:30pm. If you are calling from overseas, call +64 4 499 0410 (international toll charge will apply).