What should I do if I notice an unauthorised transaction on my account?

If you see an unauthorised or suspicious transaction on your account, as a precaution, change your password immediately.

Call us as soon as possible on:

• 0800 400 600, 7 days a week
• +64 9 912 8000 from overseas (international toll charges apply).

We recommend you also check any other digital banking accounts for the  previous weeks' transaction details for any other suspicious transactions.