Fees.

All fees will be charged to your nominated billing account. Fees are subject to change.

Fee descriptionFee amount
RegistrationFree
Monthly subscription fee$9.95
Self service administration

Administrator only (e.g. Add/amend users; reset login and password details); set up account/function entitlements; create/amend transaction and/or daily limits.

Free
Set up automatic paymentsFree
Amend automatic paymentsFree
Bulk payments19c

per credit

Bulk direct debits19c

per debit

International Payments$5

Find more information on business account fees, here.

Other electronic transaction fees that may apply include:

  • Transfers
  • Single payments - including tax
  • Direct credits/debits.

Processing times.

Current cut-off times from Monday to Friday, excluding public holidays.

Function

Processing cut-off time

Transfers between your Westpac accounts

11:30pm

Payments - single and bulk

11:30pm

Automatic payment - new/amends

10:00pm

Direct debits

10:00pm

Need help? Talk to us.

Call the Business Online Helpdesk, weekdays 8:30am to 5:30pm. If you are calling from overseas, call +64 4 499 0410 (international toll charge will apply).