New customers.

For enquiries or quotes call 0800 177 277 (Monday to Friday, 8am to 6pm and Saturday, 9am to 3pm). Or you can request a call back and one of the team will get back to you.

If overseas, call +64 9 353 5848.

Existing customers.

Call us

Phone us on 0800 738 641 (Monday to Friday, 8.30am to 5pm). If overseas, call +64 3 372 4855.

Call us now

Request a call back

Fill in our online form and one of our specialists will get back to you at a time that suits you.

Fill in the form

Email us

Send an email

Make a claim.

Find out how to make a claim on an existing life, income or debt insurance policy.

Things you should know.

Westpac life insurance products are arranged by Westpac New Zealand Limited ("Westpac") and underwritten by Fidelity Life Assurance Company Limited ("Fidelity Life"). None of Westpac Banking Corporation ABN 33 007 457 141 (incorporated in Australia), Westpac, or any member of the Westpac group of companies guarantee the obligations of, or any products issued by, Fidelity Life or any member of the Fidelity Group of companies. Westpac will receive commission payments as a result of the arrangement of Fidelity Life policies. See Fidelity Life’s Solvency. See Fidelity Life's Financial Strength Rating.

More detail can be found on the webpage relating to the particular product. Terms, conditions, exclusions and limits apply and more detail can be found in the relevant policy document which may be downloaded at or obtained from any Westpac branch free of charge. The availability of any insurance cover is subject to the acceptance and approval of a completed application.

Any claim payment is subject to your claim being accepted.