Review & change.

Is your insurance still right for your needs? Life changes often. It's important to regularly review your policy to make sure it continues to meet your needs.

Westpac life insurance policies:

  • Accident Cover (life insurance)
  • Disability Income Cover (income protection insurance)
  • Flexicover (home loan insurance)
  • Gold Disability Income Cover (income protection insurance)
  • Gold Term Cover (life insurance, with optional critical trauma benefit and/or optional total and permanent disability insurance)
  • Lifetime Guarantee (life insurance)
  • Loan Protection Plan / Loan Insurance (personal loan insurance)
  • Mortgage Repayment Insurance (home loan insurance)
  • Simplicity Life (life insurance)
  • Westpac Bill Protection (expenses/bill insurance)
  • Westpac Loan Cover (personal loan insurance)
  • Westpac Retirement Plan Insurance (life/total and permanent disablement insurance).

Get in touch.

Review an existing policy

Typically, peoples needs change following a major life milestone like getting married or separated, having children, increasing their home loan, paying off debt or a change to the household income.

Existing customers can review their policy cover (and to check it still meets their needs) by calling Fidelity Life on 0800 738 641 on weekdays 8.30am to 5pm. 

Change an existing policy

To update your personal details (such as name, residential address), call Westpac on 0800 400 600 weekdays 7am to 8pm and 8am to 5pm weekends.

To update your policy details (such as payment details, policy mailing address), call Fidelity Life on 0800 738 641 weekdays 8.30am to 5pm.

Make a life insurance claim.

Find out how to make a claim with Fidelity Life.

Things you should know.

Westpac life insurance products are arranged by Westpac New Zealand Limited (“Westpac”) and underwritten by Fidelity Life Assurance Company Limited (“Fidelity Life”). None of Westpac Banking Corporation ABN 33 007 457 141 (incorporated in Australia), Westpac, or any member of the Westpac group of companies guarantee the obligations of, or any products issued by, Fidelity Life or any member of the Fidelity Group of companies.

Terms, conditions, exclusions and limits apply to the insurance products set out on this page. For more information, please refer to the relevant policy document (and Master Policy if applicable) which is available by calling Fidelity Life on 0800 738 641.

Any claim payment is subject to your claim being accepted.