When do automatic payments go out of my account?
Whether your planned payment date falls on a weekday, weekend, or public holiday, it will be processed on that same day.
Automatic payments are processed 365 days a year, at 7.30am, as long as there is enough money in that account to cover the payment.
If there is not enough money in that account to cover the payment:
- The payment will be re-tried that night
- Then re-tried again at 7.30am the following day
- If you still don't have funds available at that time, the payment will fail.
If money you need to cover a payment is due to arrive in your account today or tonight, then we recommend you set your planned payment to be processed tomorrow or the next day.
To amend, skip or cancel an automatic payment:
- Change the automatic payment in Westpac One® digital banking
- Call us on 0800 Westpac (0800 937 8722), from 7am to 11pm, seven days a week, or on +64 9 912 8000 if you're outside New Zealand (standard call charges will apply)
- Visit your nearest branch.
We can’t set up or change an automatic payment between 7.30 and 8am and between 10 and 10.30pm as the payments are processed at that time.