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Help Accounts & cards - FAQs.

Accounts & cards - Debit Mastercard FAQs.

  • How do I know if my credit or debit card is eligible for Automatic Billing Updater?
  • What if I don't want my credit or debit card to be opted into Automatic Billing Updater?
  • Will my card details automatically be updated for all of my recurring payments, stored apps & online stores?
  • What are some examples of apps or online stores where debit/credit card details might be stored?
  • What are some examples of recurring payments to a debit/credit card?
  • Is there a fee to use ABU?
  • My card has been lost, will ABU continue to process recurring payments or when I pay via an app/online store?
  • Where is the security code on my Westpac Debit Mastercard?
  • Can I pay online using a debit card?
  • How old do I need to be to apply for a debit card?
  • Can I add a new Westpac Everyday to my existing debit card?
  • What's the difference between a debit card and an EFTPOS card?
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