Alerts.

To make sure your account is safe, you’ll see these security alerts automatically turned on under the Default tab. You can’t turn these off - we’ve set them up for your security and info. They will let you know when:

• Your mobile number is changed
• Your email address is changed in Westpac One
• Your Westpac One password is changed
• Your security settings (e.g. your Online Guardian questions) have been changed
• Your customer ID has been registered or deregistered from a device (such as a mobile, tablet etc.)
• A payee is added or edited.

To help keep track of your payments, you’ll find payment alerts under the General tab. You can get an alert when:

• A payment over a set amount is made
• An automatic, loan or planned payment is unsuccessful.*

* We will send you an alert the morning after a payment hasn't gone through due to insufficient funds. This is so you have time to transfer money into the account before we try again to make the payment after 9pm that night.

Under the General tab you can also set up an alert to notify you every time there is a login to Westpac One.

Set up different alerts for each of your Westpac accounts, and when your balance goes over or under a certain amount, it will trigger your alert. You can set up one per account under the Account tab in Alerts. Set up notifications for:

• Regular account balance alerts - daily, weekly, fortnightly or monthly
• High balance alerts: So you know when you’ve received a payment or hit a savings goal
• Low balance alerts: So you don’t get caught short for an upcoming payment or go into overdraft - to help avoid the associated fees or charges.

These can help you stay in control of your spending, pay your credit card bill in time - and more. You can set them up under the Accounts tab, just like the alerts for your bank accounts. Set up an alert so you know:

• When your credit card bill payment is coming up
• When your available balance goes over or under a specified amount
• When you reach a certain hotpoints® balance (for hotpoints credit card customers)
• Your credit card account balance - daily, weekly, fortnightly or monthly.

You can also set up a regular account balance alert to let you know your credit card balance daily, weekly, fortnightly or monthly.