Westpac has been appointed to supply services across all Services Agreements. We are the only provider that can enable access to the savings of all Services Agreements.
At Westpac, we have a simple services model.
The baseline services that are available to an Agency.
Agencies may request that Westpac customise a standard service, either to enhance the value of that standard service of to meet a unique requirement of your Agency.
Agencies may request that Westpac perform an exception service on an ad hoc basis.
Incident Management Services
Westpac will work with your Agency to resolve an incident you may have, restore services and minimise impacts to your customers or staff.
Innovation as a Service
Westpac and Government have established a service, with access to important resources, to enable innovation around the way Agencies deliver services to New Zealanders and Businesses.