Dementia Friendly Banking

We're proud to be New Zealand's first dementia friendly bank. Our aim is to help people with dementia to plan ahead, access financial services and get help to remain independent for as long as possible.

We are here to help

Our employees have been trained to help recognise, understand and respond to the needs of customers living with dementia and we've also put together resources that we're happy to share with other organisations who want to become dementia friendly too.

If you or someone you love is living with dementia please talk to us and together we’ll help you put a plan into place for your banking.

  • Mother and daughter
    Helping you & organisations

    Our staff are trained to assist people living with dementia and their families with their banking. We want other organisations to become dementia friendly too, check out our materials.

    Find out more
  • brand images 576x384 men at work
    Useful contacts and memory tips

    Learn more about dementia, get answers to questions, find out about the support available. We've found a few useful memory tips from the Memory Foundation that could help you.

    More about contacts and memory tips