In 2015, Westpac became New Zealand’s first dementia-friendly bank, to support the 60,000 Kiwis affected by dementia. We're proud to be officially accredited for our efforts by Alzheimers New Zealand.
Dementia Friendly Banking
We're proud to be New Zealand's first dementia friendly bank. Our aim is to help people with dementia to plan ahead, access financial services and get help to remain independent for as long as possible.
We are here to help
Our employees have been trained to help recognise, understand and respond to the needs of customers living with dementia and we've also put together resources that we're happy to share with other organisations who want to become dementia friendly too.
If you or someone you love is living with dementia please talk to us and together we’ll help you put a plan into place for your banking.
Helping you & organisations
Our staff are trained to assist people living with dementia and their families with their banking. We want other organisations to become dementia friendly too, check out our materials.Find out more
Useful contacts and memory tips
Learn more about dementia, get answers to questions, find out about the support available. We've found a few useful memory tips from the Memory Foundation that could help you.More about contacts and memory tips