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What are credit card tokens?
Your credit card can be used for transactions and recurring payments easier and hassle free with credit card tokens.
Card details on file (Tokens).
If you keep your card details on file with a service or business, you’re giving them permission to keep your card details saved. This means you won’t have to re-enter your details every time you make a purchase with them. Handy, right?
Your card number may be replaced with a secure number called a “Token”.
Why save your card details?
Convenient
No need to find your physical card or repeatedly enter in your card details.
Hassle-free
This means you can put recurring bills on autopilot, so you don’t miss a payment.
Cancelling tokens if your card is lost or stolen.
Some businesses keep your credit card details on file:
- If your current card is lost or stolen and you get a replacement card, your tokens won’t always be cancelled. This means that you might see your regular payments coming through on your old card number. If this happens, contact the business or service provider, and give them your new card number, so they can create a new token for it.
- If you don’t want a business or service provider to have your card details on file, contact their customer support first, then give us a call on 0800 888 111 and we can help you.
- If you don’t know where your card details are held and you want them deleted, you can call us, and we’ll help you sort it out.
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Always check your credit card transactions to make sure that you recognise them. Learn more about keeping your credit card details safe.