Organisations to notify.


  • Energy companies - gas, electricity
  • Telecommunications - landline or mobile phone, internet connection
  • Council - rates, water rates
  • Other bills - medical expenses, Sky TV, rent, gardener, magazine/newspaper subscriptions
  • Other memberships - gym, hobbies.


  • Funeral policy
  • KiwiSaver provider
  • Life insurance provider
  • Home / contents / boat / motor vehicle insurance provider
  • Personal loan insurance provider
  • Income protection insurance provider
  • Business insurance provider
  • Credit card insurance provider.

General advice

Te Hokinga ā Wairua End of Life Service

A website run by the New Zealand Government with useful next steps information

New Zealand Funeral Directors Association

The NZ Department of Internal Affairs; Births, Deaths and Marriages

New Zealand Law Society

Citizens Advice Bureau

The Public Trust

Work and Income (WINZ)

If you require assistance with a funeral grant or if NZ Super or any benefit was being received

  • Website:
  • General enquires – deceased under 65
  • Freephone: 0800 559 009
  • General enquires – deceased over 65
  • Freephone: 0800 552 002
  • Phone +64 4 978 1180


1737 is a government funded tele health service. They’re there for support if you’re feeling stressed or just need someone to talk to.

Talk to us.

Westpac estate management team

A dedicated team here to help you settle the financial affairs of a Westpac customer who has passed away.

Call 0800 756 872

Westpac financial advisory

Get further information on how our qualified financial advisers can help.

Find out more

Westpac financial advisory service

Ring us for the contact details of your local financial adviser.

Call 0800 177 277

Visit a branch

Talk to a home loan expert at your nearest branch.

Find your nearest branch

Other Westpac services.

Our Westpac wealth service teams are here to help with your KiwiSaver, managed fund investments or life insurance enquiries.

Find out more information on how to contact these teams below.