Travel insurance

Westpac Travel Insurance policies are no longer being issued, which means you can’t apply for a new policy.

Existing customers with a Westpac Travel Insurance policy should contact Cover-More directly for information about their policy, how to redeem a credit on a policy or how to claim. Please phone 0800 550 325 or email

Existing Westpac Travel Insurance customers can contact the emergency assistance team whenever and wherever you need help with medical arrangements, emergency travel assistance, lost or stolen luggage and travel documents.

Call toll free from:

  • USA: 1866 453 9295
  • Canada: 1866 495 0693
  • UK: 0808 015 5418
  • Australia: 1800 645 002

The cost of a local call may be required if calling from a pay phone.

From any other country or if you are experiencing difficulties with the numbers above please:

  • Call direct: +64 (0)9 308 2134
  • Fax: +61 (0)2 9954 6250


 Umbrella Dollar

Travel insurance included with your credit card

You could benefit from Overseas Travel Insurance cover on a range of our credit cards.

To find out more and check your eligibility, Click here.