For a claim under a credit card insurance policy.

Westpac Card Repayment Cover underwritten by Fidelity Life, cover ended on 28 February 2023.

For claim events that occurred on, or before the 28 February 2023, please call Fidelity Life 
0800 738 641 weekdays between 8.30am and 5pm, or +64 3 372 4855 if you’re overseas, or email westpac.insurancehelp@fidelitylife.co.nz.

Westpac Card Repayment Cover was arranged by Westpac New Zealand Limited (“Westpac”) or provided by Chubb Life.

If you took out your Westpac Card Repayment Cover after 7 April 2005, your policy was underwritten by Fidelity Life.

If you took out your Westpac Card Repayment Cover on or before 7 April 2005, your policy was underwritten by either Fidelity Life and Chubb Life or Chubb Life.

Free Credit Card Balance Cover for Classic Cards and Free Credit Card Balance Cover for Gold Cards was underwritten by Fidelity Life.

None of Westpac Banking Corporation ABN 33 007 457 141 (incorporated in Australia), Westpac, or any member of the Westpac Group of companies guarantee the obligations of, or any policies issued by, Fidelity Life, Chubb Life or any members of the Fidelity or Chubb Life groups of companies.

Terms, conditions, exclusions and limits apply to the insurance products set out on this page. Please refer to the relevant policy document and Master Policy for more information.

Any claim payment is subject to your claim being accepted.