What if I've forgotten my PIN?
You can set a new PIN for your Westpac debit or credit card via Westpac One® Online banking. You can also set a new PIN by visiting one of our branches.
To set a new PIN in Westpac One® Online banking.
- Log in to Westpac One
- Select Manage my cards
- Select the card you want to update the PIN for
- Click Set new PIN
- Follow the instruction to complete PIN change
For EFTPOS cards, you can set a new PIN at any Westpac branch.