How do I change or cancel a future payment?

• If you're eligible you can change your home loan repayments.
  Go to Accounts, then choose the loan Details. 
  
  
• For direct debits, contact the business you're paying to cancel or make changes.
  
  
• For automatic or other future payments: 

1. 1. Go to Pay & Transfer
   2. Choose Planned payments
      
      
   3. Then choose the payment to change  
      
   4. To edit, cancel, suspend or skip the next automatic payment or edit or cancel another kind of future payment
      • Choose the three dots on a phone in the app or online banking 
      • On a computer, choose from the menu on the right. 
   5. Follow the steps.
      
      
      

Planned payments can be cancelled or edited up until the payment gets processed at 7am.

For a step by step guide go to How do I set up and manage an automatic payment?

Learn more.

• More payments and transactions how-to guides
• Westpac One app how-to guides