Help

How do I earn Airpoints™ and Status Points and where do I check my balance?

Here are the details of how and how many Airpoints you earn with Koru credit and debit card purchases, how you earn Status Points, where you can use your card and how to check your balance. 

Airpoints™.

Every time you make a purchase with your Westpac Koru Debit Mastercard® or credit card in store, online, or over the phone, it will count towards earning Airpoints.
For your debit Mastercard, you'll earn Airpoints at a rate of one Airpoint for every NZ$300 you spend on eligible purchases, in New Zealand and overseas.
For your credit card, you’ll earn Airpoints  at the tiered rates specified and published by us from time to time for your Westpac Koru credit card.
If you decide to pay off some or all of the balance of your credit card during a month, you will not move down a tier. This also will not decrease your total eligible spend for that month.

Check the earn rates for: 

Where to use your Koru Mastercard. 

Westpac Koru credit and debit cards are accepted anywhere Mastercard® is accepted: online, over the phone, in store, at banks and ATMs, in New Zealand and overseas (that's millions of locations worldwide). 

Status Points. 

Every time you fly with Air New Zealand or on any of their partner airlines you could earn Status Points. Visit airnewzealand.co.nz/status-points for details.  

Checking your balance.  

Air New Zealand will email your Koru update each month, with details of the Airpoints you've earned and your total balance. 

To check your Airpoints or Status Points balance and learn more about how they’re earned, when they expire and what you can spend them on:  

Exclusions. 

The following purchases and transactions do not earn Airpoints or Status Points: cash withdrawals, payments for cash equivalents (e.g. travellers' cheques, money orders and gambling chips) and business-related purchases made with a Westpac Koru debit or credit card other than a Westpac Koru Business Mastercard. fees, charges or interest, balance transfers, credit card repayment insurance, tax payments (including local council rates and ACC Levies), gambling chips or gambling transactions (including online gambling), money orders, travellers cheques and foreign currencies in cash, and transactions on any nominated account(s) linked to your Westpac credit card. Check the applicable Credit Card Conditions of Use or Debit Card Conditions of Use for full details. 

Status Points are earned on applicable credit cards only. 

Learn more. 

Things you should know. 

Mastercard® is a registered trademark and the circles design is a trademark of Mastercard International Incorporated. 

Koru terms and conditions apply. You must be a member of Air New Zealand's Koru programme to earn Airpoints.