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Foreign exchange & international payments FAQs.

Need help with swift codes, IBANs or have another question about foreign exchange and international transfers? You’re in the right place.

Sending or receiving international payments.

  • What happens after making an international money transfer online?
  • What happens if my international money transfer is returned?
  • How can I receive foreign currency into New Zealand?
  • Do I need Online Guardian for international payments?
  • What are the daily limits for international transfers?
  • How do I know my international payment is safe?
  • How do I make an international money transfer?

What details do I need to provide?

  • Do I need to provide a reason for payment?
  • What bank details are typically required for international money transfers?
  • What is a SWIFT code?
  • What is an IBAN number?
  • Why are IBANs needed for international payments?
  • Why are SWIFT codes needed for international payments?

Foreign exchange & conversions.

  • What currencies are available for international money transfers?
  • Can I negotiate a better exchange rate?

Fees.

  • Why did the beneficiary not receive the full amount I sent to them?
  • Why didn’t I receive the full amount sent?
  • How much does it cost to transfer money to or from overseas?

Moving to New Zealand.

I’m moving to New Zealand; how can Westpac help?

Learn more.

How to open a Foreign Currency Account How do I make an overseas payment in Westpac One? Send money to or from overseas Foreign exchange glossary Foreign exchange & international payments Travel & international
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