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Why didn’t I receive the full amount sent?

We charge an inward payment fee for processing incoming international transfers. Fees from intermediary banks may reduce the amount received. For details, check with the sending bank or refer to our International Service Fees page.

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International payments FAQs

Things you should know.

Westpac Banking Corporation (acting through its New Zealand branch) ABN 33 007 457 141, incorporated in Australia (Westpac) is the provider of foreign exchange and international payment products and services. See information about our International Service Fees.