Credit card insurance cover

Great news, we have recently amended our Overseas Travel Insurance policies so they are dementia friendly. This change applies to the Westpac Gold Card, Titanium (Ultimate) Credit Card, hotpoints® Platinum Mastercard®,  hotpoints World Mastercard, Airpoints™ Platinum Mastercard and Airpoints World Mastercard and BusinessPLUS Mastercard. Find out more about this and other changes taking effect on 1 March 2017 here.

Credit Card Overseas Travel Insurance

If you have a Westpac Gold Visa, Platinum Mastercard, Airpoints Platinum Mastercard, World Mastercard, Airpoints World MastercardAirpoints Business Mastercard or Ultimate credit card account, and you use your card to purchase your pre-paid travel costs, you could receive complimentary Overseas Travel Insurance cover.

Am I covered?

Westpac’s Gold Visa, Platinum Mastercard, Airpoints Platinum Mastercard, World MastercardAirpoints World MastercardAirpoints Business Mastercard and Ultimate credit card’s Overseas Travel Insurance cover is underwritten by AIG Insurance New Zealand Limited.  To check your eligibility, click here.

Policy benefits

Things can go pear-shaped when you are away. If they do, these things can be covered. Find out more.

Card Policies

Overseas Travel Insurance is subject to the terms, conditions, exclusions (including but not limited to age limitations) and eligibility criteria contained in the policy document.  You must read the relevant policy document to ensure the insurance fits your needs. You can find more information about the Overseas Travel Insurance policy wording, benefits, exclusions and conditions under the following policies:

Note: Some changes have been made to the Overseas Travel Insurance policies that apply to the Westpac Gold Card, Titanium Credit Card, hotpoints Platinum Mastercard and hotpoints World Mastercard products.

Gold Visa Credit Card Insurance Policy Document

Platinum Mastercard Insurance Policy Document 

Airpoints Platinum Mastercard Insurance Policy Document

Ultimate Credit Card Insurance Policy Document

World Mastercard Insurance Policy Document  

Airpoints World Mastercard Insurance Policy Document


Useful Travel Links

You can find useful information for travellers here.

Emergency Assistance

If you need emergency travel assistance, click here for contact details.


You may have questions about Overseas Travel Insurance cover.  Find the answers to the most frequently asked ones here

Purchase Protection & Extended Warranty Cover
Westpac’s Gold Visa, Platinum Mastercard, World Mastercard and Ultimate credit card’s also provide Purchase Protection & Extended Warranty Insurance cover.

Purchase protection cover can protect against loss, theft or accidental damage over most personal items that you purchase and extended warranty cover can extend the manufacturer’s New Zealand warranty on goods purchased up to 12 months. So you can purchase with your Gold Visa, Platinum Mastercard, World Mastercard and Ultimate credit cards with total confidence. 

Find out more here.