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Insurance cover with your credit card.
Eligible Westpac credit cards include Overseas Travel Insurance benefits. Find out what's covered and how to check your eligibility.
Overseas Travel Insurance benefits.
- Cover for eligible trips includes overseas medical expenses, trip cancellation or disruption, lost luggage, travel delays and overseas rental vehicle excess costs.
- Up to 120 days' travel insurance cover when travelling with a hotpoints® World Mastercard® or Koru World Mastercard®.
- Up to 35 days' travel insurance cover when travelling with a hotpoints® Platinum Mastercard®, Koru Platinum Mastercard®, BusinessPLUS Mastercard® or Koru Business Mastercard®.
- Your spouse, partner and dependent children may also be covered when travelling with you.
- Options to extend your cover. You may be able to apply and pay for additional cover for things like pre-existing medical conditions or longer trips.
- 24/7 emergency assistance while overseas. You can access support for a medical emergency, hospitalisation, emergency transport or returning home early.
Check your cover before you travel.
Eligibility requirements and age restrictions apply. Check your policy or complete the Eligibility and Activation Questionnaire before you travel. Use the eligibility and activation questionnaire to confirm your trip is covered, check your eligibility and add optional cover you may need before you travel.
Make sure you’re covered.
Before you travel, check your card's policy document to understand what's covered and the eligibility requirements that apply.
Note: hotpoints Platinum, Koru Platinum, BusinessPLUS and Koru Business cards fall under the Platinum Card Overseas Travel Insurance policy document. Hotpoints World and Koru World cards fall under the World Card Overseas Travel Insurance policy document.
Need to make a claim?
FAQs.
Extended Warranty and Purchase Protection Insurance.
Extended Warranty Insurance and Purchase Protection Insurance has not been provided as a benefit with new Platinum, Business or World credit cards from 1 November 2026.
- If you had drawn down an eligible card before 1 November 2026 and you bought an eligible item on or before 30 November 2026, you may still be eligible to make a claim under the Extended Warranty Insurance or Purchase Protection Insurance cover.
- Extended Warranty Insurance can extend the manufacturer's warranty on eligible items that were bought in full with your card before 30 November 2026.
- Purchase Protection Insurance can help if an eligible item you bought with your card before 30 November 2026 is accidentally damaged, lost or stolen within 90 days of purchase.
You can email AIG for information about these policies, including how to make a claim which would be managed by AIG.
Read the Extended Warranty Insurance and Purchase Protection Insurance policy document for full details.
Things you should know.
Terms, conditions, limits, sub-limits, exclusions, activation and eligibility criteria apply to the relevant insurance cover, including a minimum spend for certain cards. Refer to the applicable insurance policy document for more information.
Overseas Travel Insurance is arranged by Westpac New Zealand Limited (Westpac) and underwritten by Zurich Australian Insurance Limited, incorporated in Australia, ACN 000 296 640, trading as Zurich New Zealand (Zurich New Zealand), Level 9, 29 Customs Street West, Auckland 1010, New Zealand, under an agreement with Westpac.
The policy documents for the Overseas Travel Insurance underwritten by Zurich New Zealand are available via links above on this page.
Extended Warranty and Purchase Protection Insurance cover was arranged by Westpac and underwritten by AIG, under an agreement with Westpac. Insurance policy documents are available via links above on this page.
None of Westpac Banking Corporation ABN 33 007 457 141 (incorporated in Australia), Westpac, or any member of the Westpac group of companies guarantee the obligations of, or any products issued by, Zurich New Zealand, AIG, or any member of the Zurich or AIG groups of companies.
Westpac accepts no responsibility for the availability or content of any third party websites and makes no representation as to the accuracy or currency of the materials.
Eligibility criteria, lending criteria, terms and conditions apply. Conditions of Use for the applicable card apply. Rates, Transaction and Services Fees apply.
Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.