Domestic & family violence.
Help may be needed to protect or strengthen your financial independence and to help you manage finances safely for a secure long-term future.
Domestic & family violence help.
- in immediate danger? Call 111.
- call us on 0800 400 600 if you would like to speak to someone directly about your banking needs.
- access 24/7 counselling and support. Call 0508 744 633 Shine National Helpline.
- clicking on the green/grey and white icon on the bottom right side of our Westpac website will immediately get you in touch, through online chat, with specialists in family violence who can offer immediate advice and assistance. Absolute confidentiality will be maintained and will leave no digital footprint on your device.
Shine National helpline – 0508 744 633
Shine wants to make sure that anyone in a physically or emotionally abusive relationship in New Zealand has someone to talk to and can get information and professional advice.
Shakti – Call 24/7 Crisis Line 0800 SHAKTI (0800 742 584)
Shakti (strength) provides immediate help and support to women, children and youth of Asian, African and Middle Eastern origin who have experienced sexual abuse, domestic violence and discrimination.
Women’s Refuge New Zealand – 0800 733 843 (crisis line)
Supports and helps women and children experiencing family violence Family violence information line 0800 456 450 9am-11pm every day provides information and support to anyone concerned for themselves or for someone else in relation to Family Harm.
National network of stopping violence - 03 3910 048
Established in 1988 as a national body, Te Kupenga Whakaoti Mahi Patunga – the National Network of Stopping Violence – is a bicultural membership-based organisation based on the principles of Te Tiriti o Waitangi.
Gandhi Nivas - 0800 GANDHI 0800 426 334
The service was originally set up to address the problem of family harm in the Indian community but it now helps people of all ethnicities.
- Women’s Refuge New Zealand – 0800 733 843
Legal and Financial Support
- Citizens Advice Bureau – Phone 0800 367 222
- Youth Law – (under 25 years old) – Phone 0800 884 529
- Community law
Support for Men
- Men’s Health – Support for Men
- He Waka Tapu – 0800 Hey Bro (439 279) for support to stop using violence
Maintaining or regaining control of your finances
We understand that any separation can be a time of financial difficulty and gaining financial self-sufficiency can often be the difference between staying in or leaving a violent situation. We can help build money management skills for free through our Managing Your Money workshops.
There are also New Zealand Community services who offer independent and free financial counselling services:
FinCap provide budgeting services with all the resources they need to help clients safely and confidentially.
Money Talks Helpline give free independent budgeting advice to individuals, family and whānau to help organise debt and plan for the future. They can also put you in touch with a local budgeting service and help with issues you're having with lenders:
- call on 0800 345 123
- SMS 4029
- email at firstname.lastname@example.org
Protecting your finances while you’re in the relationship
There are lots of financial things to consider when in a violent relationship. Talk to a specialist family violence worker about your options and what steps you can take.
For many, setting up their own transaction account is an important step in their safety planning. You can use this account to save emergency money and, when it’s safe to do so, direct your salary and government payments to this account. Banks are obligated to send statements and letters regarding your accounts in the mail, so consider choosing to receive these online, or ask a trusted friend if you can nominate their address as your mailing address.
Understanding your rights
You may be able to obtain free legal advice from a community legal centre or Legal Aid office in your area.