Auto Assist

Auto Assist is our 24/7 roadside service and an optional extra with your Comprehensive Car Cover.  Add it to your cover and if you break down, lose your keys or get a flat tyre, we’ll come give you a hand.

Benefits of Auto Assist


24/7 service Help is at hand 24 hours a day, 7 days a week for 365 days a year
Cover for your specific vehicle Cover is attached to your vehicle, not the driver – so anyone driving your vehicle can use it
Three call outs per year  
Common services covered We’ll help you jumpstart your vehicle, get access when you’re locked out, change the tyre and other minor roadside repairs
Emergency fuel delivery Delivery of $20 worth of fuel if you run out  (you pay for the fuel)
Vehicle recovery or towing Minor roadside repairs or arranging towage to the nearest AA or MTA approved repairer for more extensive repairs.
Free temporary side glass replacement Where available

 Umbrella Dollar

Download the app and we’ll find you

Don’t know where exactly you’ve broken down? Don’t worry, we’ll find you. Download the Auto Assist App, and your phone’s GPS will tell us where you are. The App will also tell you how far away we might be and highlight key services in the area.

Visit the App Store or Google Play and download the app today.

Auto-Assist costs just $2.50 a month extra

Auto-Assist is only available with Comprehensive Car Cover and costs just $2.50 a month extra on your premium – less than the cup of coffee while you relax and wait for help to arrive.

Add Auto Assist to your Westpac Comprehensive Car Cover

Call 0800 809 378

You’ll also get our 30-day free look. If you take out this cover and decide is not for you within the free look period, call us on 0800 809 378 and we’ll refund any premiums you’ve paid

You might also like these options:

2x status points


2x status points


2x status points

Credit card

2x status points


Westpac Auto Assist is distributed by Westpac New Zealand Limited ("Westpac"), arranged by IAG New Zealand Limited (”IAG”) and provided by the New Zealand Automobile Association (“NZAA”). Westpac Vehicle Cover is underwritten by IAG and terms, conditions, exclusions and limits apply. None of Westpac Banking Corporation ABN 33 007 457 141, Westpac, or any member of the Westpac group of companies guarantee the obligations of, or any products issued by IAG or the NZAA. Download the Auto Assist Terms and Conditions PDF.

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