Auto Assist is our 24/7 roadside service and an optional extra with your Comprehensive Car Cover. Add it to your cover and if you break down, lose your keys or get a flat tyre, we’ll come give you a hand.
Benefits of Auto Assist
Help is at hand 24 hours a day, 7 days a week for 365 days a year
Cover for your specific vehicle
Cover is attached to your vehicle, not the driver – so anyone driving your vehicle can use it
Three call outs per year
Common services covered
We’ll help you jumpstart your vehicle, get access when you’re locked out, change the tyre and other minor roadside repairs
Emergency fuel delivery
Delivery of $20 worth of fuel if you run out (you pay for the fuel)
Vehicle recovery or towing
Minor roadside repairs or arranging towage to the nearest AA or MTA approved repairer for more extensive repairs.
Free temporary side glass replacement
Download the app and we’ll find you
Don’t know where exactly you’ve broken down? Don’t worry, we’ll find you. Download the Auto Assist App, and your phone’s GPS will tell us where you are. The App will also tell you how far away we might be and highlight key services in the area.
Westpac Auto Assist is distributed by Westpac New Zealand Limited ("Westpac"), arranged by IAG New Zealand Limited (”IAG”) and provided by the New Zealand Automobile Association (“NZAA”). Westpac Vehicle Cover is underwritten by IAG and terms, conditions, exclusions and limits apply. Westpac does not guarantee the obligations of, or any products issued by Lumley, a business division of IAG or the NZAA. Download the Auto Assist Terms and Conditions PDF.
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